Privacy Policy
Last updated: 2026-08-28
Data we collect
We process registration details, contact information, device identifiers, transaction history and gameplay activity needed to operate the service. Verification documents such as ID and proof of address are stored securely for KYC and AML compliance under UK Gambling Commission requirements.
How data is used
Personal data supports account access, payment processing, fraud prevention, marketing (where consented), responsible-gambling monitoring and regulatory reporting. Automated systems may flag unusual betting or payment patterns for manual review.
Legal bases and retention
Processing relies on contract performance, legal obligation and legitimate interests including security. Records are retained for the duration of the account plus statutory periods required by gambling and tax regulations — typically five to seven years for financial data.
Sharing and transfers
Data may be shared with payment processors, identity-verification providers, analytics partners and regulators when legally required. Cross-border transfers use appropriate safeguards such as standard contractual clauses where data leaves the United Kingdom.
Your rights
United Kingdom residents may request access, correction, deletion or restriction of personal data, and may withdraw marketing consent at any time. Submit requests via live chat or email; identity verification may be required before disclosure.
Cookies and tracking
Essential cookies maintain sessions and security. Analytics cookies measure site performance and may be disabled in browser settings, though some features may not function correctly without them.